Meet
PULAO ECHO
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To estimate real demand, avoid overproduction, and reduce waste — better for the environment and for everyone.
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Features
Hear the details in every voice
- Breath, emotion, and tiny vocal changes — all preserved.
- High-flex paper cone reacts quickly to every vibration
- Vocals sound natural and detailed — you can hear breathing, pitch shifts, and subtle phrasing
- Mids are full and warm, highs are bright but never harshBass is deep and steady, with clear layers even in complex tracks
Features
Clear voice, even in noise
Designed for real life: offices, streets, cafés.
An 8-mic custom pickup system works with a two-stage neural noise reduction pipeline to keep your voice clean:
- First, it filters out far-field ambient noise.
- Then, it restores and enhances the natural texture of speech
From busy open offices to noisy streets, your recordings stay clear, clean, and easy to understand.
Features
Far-field pickup that actually works
Capture voices clearly from 5–8 meters away.
The 8-mic array is tuned specifically for this compact body:
- Optimized pickup angles
- 5–8 m far-field recording that still catches key information
- Even voices from room corners stay intelligible and usable
Perfect for meetings, classes, and group discussions where you can’t sit right next to the device.
Features
A dedicated chip that thinks in real time
Powerful NPU for smooth, real-time processing.
Inside is an independent 2 TOPS NPU, deeply tuned for voice:
- Matches voice algorithms for fast, efficient processing
- Handles noise reduction, echo cancellation, and enhancement in real time
- Keeps recording smooth and responsive, with no lag or stutter
You press record, and everything is processed as you speak.
Features
Play loud. Record clean.
Music on. Echo off. Voice stays pure.
A dedicated echo-cancellation system is custom-tuned to the 5 W speaker’s sound profile:
- Cancels the echo of its own speaker output
- Reduces room reflections that usually blur voices
- Lets you play audio out loud while recording, without muddying the voice track
So you can monitor, play back, or share audio while still capturing clean speech.
Features
Focus on the voice that matters
Directional recording that locks onto your subject.
A specialized directional pickup mode lets you choose what to focus on:
Meetings
- Focuses on the person speaking
- Filters out coughs, footsteps, page turns, and side chatter
- Saves you from tedious editing later
Outdoor interviews & daily recording
- Cuts through traffic, crowds, and city noise
- Keeps every answer clear and easy to understand
So you can monitor, play back, or share audio while still capturing clean speech.
Intentional design
We create with intention. Our products solve real problems with clean design and honest materials.
Quality first
We obsess over the details and strive to deliver the best products at the best prices, every time.
Customer care
We're always on your side: keeping our loyal customers happy is our top priority and number one goal.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
I. Product Dispute Resolution Mechanism
Clear Policy Boundaries
Our “no returns” policy applies only to return requests based on subjective reasons, such as a change of mind or incorrect purchase by the customer.
For products involving quality defects, shipping errors, or functional failures, we provide the following solutions:
- Within 7 days of delivery
Free replacement or full refund, with all shipping costs covered by our company.
- Within 15–90 days of delivery
Free repair service, including a 30-day warranty on repaired parts.
Dispute Assessment Process
When a dispute arises, we first request the customer to provide photo or video evidence of the issue.
For complex or disputed cases, we may cooperate with independent third-party testing institutions (such as SGS) to conduct professional evaluations, ensuring fairness and objectivity in dispute resolution.
Tiered Resolution Solutions
- Minor issues (e.g. minor cosmetic damage)
Provide technical guidance, replacement parts, or small-value compensation such as coupons.
- Major issues (e.g. core functional failure)
Offer immediate replacement or a full refund to minimize customer impact.
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II. Customer Complaint Handling Process
Multi-Channel Support Access
We provide 24/7 customer support through email, online customer service, and a ticketing system.
An initial response is guaranteed within 24 hours of receiving a complaint.
Internal Closed-Loop Management
A dedicated customer complaint specialist is responsible for logging issues, tracking progress, and ensuring resolution within 3–5 working days.
We conduct weekly reviews of high-frequency complaints to identify root causes and continuously improve product quality and service standards.
Platform Rule Compliance
We strictly comply with the dispute mediation rules of platforms such as Alipay / Antom.
In cases involving platform-mediated disputes, we actively cooperate with evidence submission and resolution processes to maintain a strong merchant credibility record.
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III. Compliance Statement
To ensure compliance with regional consumer protection regulations (including the EU Consumer Rights Directive and China’s Consumer Rights Protection Law), we are updating our website terms to replace any absolute “no returns” wording with the following statement:
“To ensure product quality, we do not accept returns without valid reasons. However, for products with quality issues, we will provide appropriate solutions in accordance with applicable laws and regulations.”
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Orders will be processed and shipped within an estimated timeframe of 3–12 business days after order confirmation, subject to inventory availability, quality inspection, and logistics arrangements.
Customers will receive a shipping confirmation email once the order has been dispatched.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.